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Impeccably Clean and 5 Star Customer Service for Everyone!!
April 28, 2021
I have stayed at the Historia Santa Maria Inn twice now in April 2021 and both stays were Friday through Sunday stays. In this time of COVID-19 it was very reassuring to see how clean they keep this massive hotel. She is Grand Old Lady and I cannot convey enough how much I enjoyed both of my stays. While the cleanliness of this huge property is important, I cannot go without mentioning the delicious food - I enjoyed numerous meals during my stays including the sliders (cooked to perfection), the salads are excellent and the boneless ribs are amazing - we actually shared the boneless rib dinner and it was a substantial meal. Those are just a few of the meals I had during these trip and everything, not just those item were cooked perfectly, temperate as ordered and flawlessly on point. The flavors of boneless ribs is still floating around in my mind and I cannot wait to have them again. Customer service.....WOW...I cannot say enough about this hotel's customer service. The first person I met at the hotel on 04/09/21 was Aaron (sp) at the front desk and he was extremely accommodating and professional while checking me in and getting me into a perfect corner room with the wrap-around bay window. I met Sophia in the bar the same day and she was very accommodating as well and we had a great conversation about a person we quickly realized we knew in common...RIP Rex, my friend. Chad is a very good bartender and hustles around the place and makes sure all of his patrons are taken care, I didn't get to spend that much time with him but it was evident he knows what he's doing and takes great pride in his work and customer service skills. Andrew...I cannot say enough good things about this young man - he was ever the efficient one and never allowed me "run dry", if you will. I met him at the hotel's Olde English Taproom bar after I returned to the hotel from working all day. It was a very stressful day and he immediately picked up on my stress and within 30 minutes I was laughing with him as if we were old friends. My travel companion and I ordered dinner and he had it to us in no time and as I mentioned before the food was flawless. Andrew is what I would consider a top notch employee and watching him handle a room full of birthday party people on Saturday, 04/24/21 was nothing short of amazing. I look forward to running into him again the next time I'm in town - he is a great conversationalist and I thoroughly enjoyed getting to know him a bit and talking throughout our stay - Thank you Andrew!!! You are one of the reasons I will definitely return to the Historic Santa Maria Inn and The Olde English Taproom.
The management and staff are the best
August 27, 2015
We chose the Santa Maria Inn because we had done the same event here twice before. Both were very good, but this one was the best! The Inn is much improved inside and out. The management and staff are the best. Capable, friendly, responsive, really good at their jobs. We would recommend Santa Maria Inn to anyone. Many, many thanks to everyone on the staff.